Customer Reviews & Testimonials

I luckily was referred to Kyle and his team at Nevergreen Pools when I moved to El Dorado Hills two years ago. I was a new pool owner and had no clue what I was doing. My pool is saltwater and has 5 different pumps making it overly complicated to maintain. Within the first visit Kyle identified that the pool sweep was not working and that the main filter was in desperate need of cleaning. As Kyle removed the filter for cleaning it cracked. He easily could have quoted me to replace it and installed it himself, but he instead alerted me to the fact that my home warranty may cover it and to try that avenue first. He ended up saving me over a thousand dollars with that selfless act. Kyle also spent a great amount of time to set up the Pentair Screenlogic system which made my dream of controlling every aspect of the pool from my phone a reality! Basically, Kyle got my pool into the 21st century and now it runs like a well-oiled machine. Kyle and team provide excellent service on a weekly basis and are very professional. One of his technicians even brings dog treats to give to my very friendly black lab each week! I could not recommend Kyle and the team at Nevergreen Pools enough.

I luckily was referred to Kyle and his team at Nevergreen Pools when I moved to El Dorado Hills two years ago. I was a new pool owner and had no clue what I was doing. My pool is saltwater and has 5 different pumps making it overly complicated to maintain. Within the first visit Kyle identified that the pool sweep was not working and that the main filter was in desperate need of cleaning. As Kyle removed the filter for cleaning it cracked. He easily could have quoted me to replace it and installed it himself, but he instead alerted me to the fact that my home warranty may cover it and to try that avenue first. He ended up saving me over a thousand dollars with that selfless act. Kyle also spent a great amount of time to set up the Pentair Screenlogic system which made my dream of controlling every aspect of the pool from my phone a reality! Basically, Kyle got my pool into the 21st century and now it runs like a well-oiled machine. Kyle and team provide excellent service on a weekly basis and are very professional. One of his technicians even brings dog treats to give to my very friendly black lab each week!! I could not recommend Kyle and the team at Nevergreen Pools enough.

We recently moved into a house with a pool that has had more than it's fair share of problems. We had a leaking filter that needed to be replaced, some other miscellaneous leaks, and a malfunctioning propane heater. For each problem that we had, Kyle responded quickly, efficiently, and very cost effectively. The standard pool cleaning and maintenance has been great since we started using Nevergreen Pools. Our pool always looks perfect. Our young kids always run out the door to pester and chat with Kyle when he arrives for our weekly service. Kyle takes the time out of his day to engage with them. I don't need that from my pool service, but I think that it shows how great his customer service is when I'm sure he has lots of other more important things to do. I would recommend Nevergreen Pools to anyone with a pool.

Kyle took over when my pool had turned very green. I was advised by others to drain the pool. I called Kyle and true to his company name, he turned it back into a crystal clear pool. He did it by turning the green to dust and vacuuming it up. I was impressed and hired him close to three years ago. We haven't seen any green in our pool since he took over. I don't want to have to deal with bills every month so he auto bills my American Express. I know that he and his team can handle any issue that comes up. I have no misgivings when recommending NeverGreen Pools.

Kyle and his team have been servicing my pool for over a year and they have done a great job. Kyle is thorough and prompt in getting back to me via call or text. He completed several repairs on my pool and spa equipment and all work great now. Professional service, would recommend to anyone looking for a solid pool maintenance/repair company. Awesome job Kyle!!

We moved to El Dorado Hills in 2015 and before we chose Nevergreen Pools, we had been through three pool services, multiple technicians and even doing it ourselves. Our pool never worked perfectly and the cleanings left much to be desired with some folks even saying they cleaned when they didn't or rushing and skimping on service. Nevergreen pools does it all and very well for a reasonable price. They do pool service, but in addition, they do a great job optimizing scheduling, fixing and tuning pool equipment and anything else you need them to do; it's one stop shopping! We are extremely pleased with Kyle and his team and Kyle is very responsive for any of my special needs or questions. Nevergreen is a superb value if you want your pool to stay clean and operating properly year round.